WIPO’s program of assistance to intellectual property (IP) offices provides business systems for national and regional institutions in developing and least developed countries (LDCs), enabling them to participate effectively in the global IP system. It aims to help IP offices deliver better services to their stakeholders through:
Our wiki site provides access to technical documentation on products, specifications and new features developed for and deployed in national IP offices, as well as software repository installation and change documentation. (Authorized users only.)
Digital transformation is the process of adopting modern IT technologies such as cloud computing, big data analytics, artificial intelligence, and integrating these into business processes to create new business models or to significantly enhance existing service delivery.
The advances in sophisticated digital technologies have changed the way that IP offices communicate, cooperate and provide services. While many advanced offices have already started the transformation, most offices in developing countries have limited resources and face challenges to adopt digital business services.
Although the focus of the program is on providing technical tools and services, there needs to be equal emphasis on the legal and business dimensions. This can be achieved with an integrated approach to the transformation of IP office business operations.
All IP offices have similar business processes and face similar challenges in processing applications for IP rights. We provide generic and customizable solutions that support the main business processes including reception, classification, examination, publication, notifications, registration and digitization of all documentation.
Our software solutions are modular and may be used together or integrated with other systems. For example, an office may use the WIPO Suite and integrate it with a national Government online services portal for filing and payment.
All software products are all based on open source technologies and free of license fees. Licenses may be required for the supporting systems software, such as operating systems and database management systems.
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Our assistance projects are organized as cooperative projects between WIPO and the IP office. The aim is to assist IP offices to increase their capacities as much as possible using WIPO software solutions and to create projects with long-term sustainability.
Projects are initiated based on a request by the IP office concerned. This is followed by an assessment of the needs, capabilities and suitability of WIPO software solutions for the IP offices. If both parties agree to initiate the project, a project plan is created to clarify the roles and responsibilities, resource requirements and expected outcomes.
WIPO provides for the development, maintenance and support of the software solutions. WIPO also has a network of experts based in Geneva and in all regions of the world to provide on-site assistance, advice and project management services to offices.